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Use Zoho Bookings and Twilio to Text Message Clients Their Appointment Booking Details
Using a Twilio account with your Zoho Bookings account allows your business to make bookings and keep your clients up to date with their appointment details. Send Email and SMS text message notifications to your clients anytime you book, reschedule, or cancel an appointment. Twilio manages your SMS Gateway and Zoho Bookings handles the calendar and appointments. Using the integration between these two applications lets you automate and schedule notifications, so you do not have to think about it.
Use Zoho Bookings to keep track of your company calendar, client and employee appointments, equipment rentals, and booking payments. Integrate Zoho Bookings with your website to let clients book online any time. Twilio will send your clients and employees automatic text messages to remind them of their bookings. Connect Zoho Bookings with your other business apps like Zoho CRM for the ultimate business system.
After you click on the Twilio button this next screen will pop-up asking for your Twilio Auth Token, Account Sid, and From number. You can find this information in your Twilio.com account after setting up a phone number and billing with Twilio.
Setup and Customize Your SMS Notifications for Clients and Employees
Use the built-in variables to customize your Email and SMS Notifications to clients and employees. Clients can have their own set of messages for SMS and another for Email. Employees can also be reminded about the details and times or upcoming appointments. Using the variables available you can create a customized looking message even though it is completely automated. The variables look at the system details for each booking and fill in the spaces with relevant booking, staff, and business details.
Burkhardt & Company specializes in helping businesses setup enterprise resource planning software including Zoho Bookings and Twilio.
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