Enterprise Resource Planning (ERP) is a package of software and systems that manages and integrates a company’s core processes: finance, supply chain, marketing, human resources, sales, operations, project management, and more. Enterprise Resource Planning brings all of these different aspects of a company together in one cohesive system that allows for the flow of data between processes. ERP systems go far beyond just integrating discrete business processes. They facilitate the growth of your business by generating analytics reports that companies can utilize to make data-driven decisions.
A company’s needs are constantly evolving as it grows and expands, as such, they need a system in place that can adapt to their needs. After experiencing all that ERP systems have to offer it is easy to see why they are, in fact, the central nervous system of your business.
Improved Customer Service
Assist customers more effectively with easy and complete access to their account history and up-to-date information
Streamlined Processes and Efficiency
Automate business operations from the back office to the front office and everything in-between
Better Collaboration
The streamlined integrated system will encourage interdepartmental collaboration
Increased Productivity
Eliminate data duplication and redundant tasks with automation
Save Money
Lower management and operations costs with an integrated ERP system
Forecasting, Reporting, and Analytics
Generated by real-time data
Security
Keep data secure with built-in security protocols and financial controls
Track Your Sales Process from Leads to Closing
Estimates & Invoicing for Customers, Sales & Purchase Orders for Vendors
Integrated Accounting Across Your Other ERP Business Applications
Monitor Product and Customer Trends
Customer Purchases Automatically Update Inventory across all your integrated sales channels
Share Files in a Cloud Storage System
Setup Employee Roles, Permissions, and Security Settings
Task Management for Employees, Project Management, and Agile Scrum Sprints
Dedicated Hiring Application to Centralize Your Hiring Process
Human Resources Management Software
Customer Service Desk & Support Ticket System
Text Chat, Audio, & Video Communication; For Internal Employees and Customers
Collaborate with Team Members over the Cloud
Centralize Social Media Scheduling & Track Social Interactions
Gather Analytics Data & Generate Insightful Reports
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Explore What This ERP System Has To Offer
Customer Relationship Management
The Customer Relationship Management (CRM) application is a dynamic and robust tool for businesses, allowing you to keep a centralized database of customer information, sales activities, and so much more. Using CRM cloud software allows you to capture customer information from all marketing channels and funnel new leads through a customized sales process. The CRM can aid in managing your customers, vendors, employees, sales teams, product SKUs, inventory levels, multiple warehouses, and various other aspects of your business. Streamline your business and sales process to make sure you never lose track of a customer or lead again.
Human Resources Cloud Software
From hiring to employee management, using human resources cloud software can help streamline your entire HR processes and create a better experience for you and your employees.
Zoho Cloud Software
Burkhardt & Company, LLC is an authorized Zoho partner for all Zoho products. As an authorized partner, we develop a customized experience for businesses and bring value-added services to the Zoho platform.
