For Businesses & Employees to Communicate Remotely
Communicate remotely for work using Zoho Cliq and sync communications across all your company's desktop and mobile devices. This subscription cloud software enables your team to keep in touch online by giving your company a central hub for communication and notifications.
Create various channels and invite participants to chat as a group or send private messages directly to individuals. This app lets you type messages to everyone in the channel and get a read response from those who have seen your message. Send images and other files through the channel for everyone to have access to.
Go beyond simple text messaging and use the built-in audio and video features to communicate with your team. Give anyone a quick call to ask them a question or invite a group of people at once for a video conference meeting and even share your screen to better show what you are talking about.
Zoho Cliq For Businesses and Employees To Communicate Remotely – Topics Covered on This Page:
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- Pricing and Packages for Zoho Cliq
- Team & Video Collaboration, Remote Work, & Task Management Features
- Meet With Your Team Instantly and See Who Is Available
- Video Conferencing, Audio Chat, and Screen Share
- Check-Ins & Video Monitoring
- Create an Event for Online Meetings or Face to Face Meetings
- Set Custom Reminder Notifications for Anything
- Star Messages To Save For Later
- Enterprise Mobility Management (EMM) Services
- Zoho Cliq App and Channel Permissions
- Chatbots & Other Integrations
- Mobile Apps Available for Zoho Cliq
Meet With Your Team Instantly in Chat
Setup premade channels and groups to talk with the people in your organization that matter in the moment. Make new groups anytime and start a new conversation with a new group. Setup channel permissions for viewability and usability in the channel.
Share Files Anytime
Upload files directly from your desktop or cloud storage account. Drag and drop makes it easy to share files and transfer them from one chat room to another.
@Group Mentions and Annotations
Tag a person or group when you type a message and they will get a notification. If someone post images you can add notes to them for quick collaboration.
Chatbots and Other Integrations
Ask your chatbots question in chat to get a response. Use slash “/” commands to see available options from your bots. Have bots notify you and grab data from your other apps like Zoho CRM or Zoho Desk. Learn More
Remote Work Check-In & Video Monitoring
When employees log in for the day they can choose to check-in and log their time worked. With Video Monitoring enabled you can visually check-in any time with employees to see what they're up to through their webcams.
Video Conferencing, Audio Chat, and Screen Share
Use the built-in voice over IP to connect your computer headset or microphone and talk through your computer. Connect your webcam to have instant video chats too. If you need to share your screen you can do so during a meeting.
Schedule Events & Set Reminders
Notify your team of upcoming events such as in person or online meetings and mark it on the company calendar. Select any message or create a custom reminder notification for anything you want. Check your reminders or starred list anytime.
Security & Permissions Management
Set permissions through the Admin Panel for the overall application and set permissions down to the channel level. Zoho Cliq is GDPR compliant and cloud secure.
Each person can mark if they are busy, available, on break, or clocked out. Choose from available people and form an instant meeting or group call.
If you are in a Zoho Meeting with a client then your status here would show as "In a meeting" so you are not interrupted during your meeting.
Use Zoho Cliq to start a video chat with any employee. Invite others to form a video conference and use the built-in audio to speak with one another.
If you don't have webcams or choose not to use the video call feature then just do a regular audio call to chat.
You can also share your current desktop screen with other users or an entire group of people in a meeting.
While you are in a meeting you can browse around the Zoho Cliq app and look for information and other chats.
This is valuable as a simple clock-in / clock-out time card system to calculate hourly or salary payments too. Your employees can work any time and the system will track their work down to the second.
If your remote working employees have a webcam connected then you can literally look at them any time you want if the feature is enabled; sound is not enabled in this mode only the video feed.
As you browse the list of contacts you can hover your mouse over their icon to see a live video feed. Click on them to see the full video feed of your employee any time you want to check in on them.
The live video feed lists any users watching the video stream.
Create an Event for Online Meetings or Face to Face Meetings
Invite your employees and coworkers to either an in person or online meeting . Set the details as seen below, invite participants to join the meeting, then click "Create" to send out the meeting info.
- For Face to Face Meetings you can select a location to meet
- For Online Meetings you can choose to make it an audio or video meeting
Using Zoho Cliq you can set reminders for yourself or for others. Turn just about anything into a reminder notification, from text messages in your chat channels, to audio and video meeting times, or in person meetings. Get notified when you want by creating custom notification reminders.
Easily see your current reminders that are still upcoming using the reminder list. You can also see reminder tasks that you have assigned to other people in your organization and check in on the status of those activities.
When you chat with anyone in your organization you can create a custom reminder based on your communications.
Select a text message from one of your co workers and create a customized reminder by adding a note and setting a due date and time for the reminder notification to pop up.
You can even assign this reminder to another person and use the system as a task management and task assignment app.
Or assign the entire list of people in the conversation about the reminder notification when the time comes.
If you do not want to use notification reminders then just star a message to save it for later. Starring a message lets you check your starred messages list later on to check for important messages and communications. You can assign sub-categories for starred messages such as important, Todo, Note, Boss, or Follow-up. You can start more than just text messages, mark favorite images, charts, and more to quickly reference back to later.
Enterprise Mobility Management (EMM) Services
Zoho Cliq App and Channel Permissions
With a wide range of built-in permissions and controls you can set various security levels for users. Using the Admin Panel you can allow your admins and users to perform various tasks or only to view but not delete. Breakdown permissions for your various text channels and decide what admins, moderators, and users can do in the channel.
Zoho Cliq App Permissions
Zoho Cliq Channel Permissions
Chatbots & Other Integrations
Use the default bots and create custom bots to call information into a chat on the fly. Bots can perform tasks, bring up alerts, and get information from connected applications.
These bots and integrations with other applications and services allow you to use Zoho Cliq as a centralized hub for information and communication.
Bots and integrations enable you to type things like /poll to create a chat poll, /desk to get Zoho Desk info and Support Tickets, /stripe to get Stripe credit card payment processing information, /CRM to summon information from Zoho CRM. Create your own custom Slash commands as well. There are many other integrations, and also a Zapier integration for most other apps.
The integrations with Zoh Cliq can go both ways. If you are in Zoho CRM and want to send a report chart to a specific channel or person in Zoho Cliq, there is an extra button that appears in Zoho CRM for you to share items. Click the "..." and look for "Share via Cliq" option to share that CRM window or page to a contact or channel in Zoho Cliq.
You can even share an entire page's details with someone, for example this Deal Page from Zoho CRM can be shared to a person or channel in Zoho Cliq.
Zoho Cliq integrates with Zoho People so you can quickly load people into Zoho Cliq, mention employees, and use the attendance report in Zoho People to generate a "Check-In" report from Zoho Cliq.
Your employees can check in and out as usual and the report for this data is taken care of in Zoho People.
Integrate Zoho Inventory and Zoho Cliq for notifications regarding low stock, orders processing, and payments received. Connect up to 5 Shopify stores with Zoho Inventory and 10+ warehouses.
Stripe and Zoho Cliq can be integrated so you can receive automatic notifications on invoice payments, order payments, payment disputes, and more.
Use the /stripe command to call information from your integrated Stripe account and display it in the Zoho Cliq chat.
Zoho Desk and Zoho Cliq can be integrated so you can receive automatic notifications on support tickets and customer requests through your Customer Support app.
Receive Zoho Desk notifications on your mobile devices and respond any time.
Burkhardt & Company specializes in helping businesses setup enterprise resource planning software including Zoho Cliq.
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